Last Updated: 19/05/2023

This Privacy Policy describes how Cars4SelfDrive (“we,” “us,” or “our”) collects, uses, and shares your personal information when you use our website, (“Website”) and our car rental services including self-drive cars and outstation cabs/cars (collectively referred to as “Services”). By accessing or using our Website or Services, you agree to the terms of this Privacy Policy.

Information We Collect

Personal Information: When you use our Website or Services, we may collect personal information that can identify you directly or indirectly. This may include your name, contact details (such as email address, phone number, and address), and other information necessary for the provision of our Services

Usage Information: We may collect certain information about your interactions with our Website and Services. This may include your IP address, browser type, device information, operating system, pages visited, and other usage details. We may also use cookies and similar technologies to collect this information.

Payment Information: If you make a reservation or payment for our Services, we may collect payment-related information, such as your credit card details or other payment method information. However, please note that we do not store your payment card information on our servers. We use a secure third-party payment processor that complies with the applicable data protection laws and industry standards.

How We Use Your Information

Provision of Services: We use the information we collect to provide and improve our Services, including processing reservations, communicating with you, and facilitating your self-drive car or outstation cab/car bookings.

Customer Support: We may use your information to respond to your inquiries, provide customer support, and address any issues you may have.

Marketing and Promotional Purposes: With your consent, we may send you promotional emails or messages about our Services, special offers, or other updates. You can opt-out of receiving these communications at any time by following the instructions provided in the communication.

Analytics and Improvements: We may use your information for data analysis, research, and to improve our Website and Services. This may include analyzing trends, monitoring usage patterns, and enhancing the user experience.

Legal Compliance: We may use and disclose your information to comply with applicable laws, regulations, legal processes, or enforceable governmental requests. We may also use and disclose your information to protect our rights, privacy, safety, or property, and that of our users and the public.

Information Sharing and Disclosure

Service Providers: We may share your personal information with third-party service providers who assist us in providing and improving our Services. These service providers are contractually obligated to handle your information securely and only for the purposes specified by us.

Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of the transaction. We will notify you via email or a prominent notice on our Website before your information becomes subject to a different privacy policy.

Legal Requirements: We may disclose your information if required by law, regulation, legal process, or governmental request. We may also disclose your information to protect our rights, privacy, safety, or property, and that of our users and the public.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. We will securely delete or anonymize your personal information when it is no longer needed for these purposes.

Your Rights and Choices

Access and Update: You have the right to access and update your personal information held by us. If you would like to review, correct, or update any of your information, please contact us using the contact details provided at the end of this Privacy Policy. We will make reasonable efforts to accommodate your request, subject to any legal or contractual obligations.

Opt-out: If you no longer wish to receive promotional emails or messages from us, you can opt-out by following the instructions provided in the communication or by contacting us directly. Even if you opt-out of receiving marketing communications, we may still send you non-promotional communications related to your bookings or our ongoing business relationship.

Cookies and Tracking Technologies: Most web browsers are set to accept cookies by default. You can usually modify your browser settings to decline cookies if you prefer. However, please note that certain features of our Website and Services may not function properly if cookies are disabled.

Do Not Track: Our Website does not respond to Do Not Track signals. However, you can set your browser to send a Do Not Track signal if you prefer not to be tracked while using our Website.

Data Security

We take reasonable measures to protect the security of your personal information and strive to implement industry-standard practices to prevent unauthorized access, use, or disclosure. However, please note that no method of transmission or storage can guarantee complete security. We cannot guarantee the security of any information you transmit to us or store on our systems, and you do so at your own risk.

Links to Third-Party Websites

Our Website may contain links to third-party websites or services that are not operated by us. We are not responsible for the privacy practices of these third-party websites or services. We recommend that you review the privacy policies of those third parties before providing any personal information or using their services.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated Privacy Policy on our Website or by sending you a notification. Please review this Privacy Policy periodically for any updates.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us using the following contact information:


Phone: +91 96461 45146

Address: 449/1, Sector 41 Market Rd, Sector 41A, Sector 41, Chandigarh, 160036

Please allow us a reasonable time to respond to your inquiries or requests.